Refund policy

Prestige Gadgets – Return & Refund Policy

At Prestige Gadgets, customer satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.

Return Eligibility

  • If a product becomes non-functional due to a manufacturing defect, you may return it within 90 days from the date of purchase.
  • The product must be returned with its original packaging, accessories, and proof of purchase (invoice/receipt).
  • Our technical team will inspect the product to verify the reported issue before approving a replacement or refund.

Items Not Eligible for Return

Returns will not be accepted if:

  • The product is physically damaged, dropped, cracked, or exposed to liquid.
  • The product has been misused, modified, repaired, or tampered with by anyone other than an authorized service center.
  • Damage is caused by improper installation, accidents, power surges, or normal wear and tear.
  • The return request is made after the 90-day return period.

Refund Policy

  • If the product is confirmed to have a manufacturing defect and a replacement is unavailable, a full refund will be issued using the original payment method or another mutually agreed method.
  • Refunds are processed after the returned item has been inspected and approved.

Exchange Policy

  • Eligible defective products may be exchanged for the same model or an equivalent product, subject to stock availability.

Non-Returnable Items

The following items cannot be returned unless they arrive defective:

  • Gift cards
  • Clearance or final sale items
  • Products marked as non-returnable
  • Software, digital products, or activated products

Contact Us

For return or refund requests, please contact Prestige Gadgets with your order details and proof of purchase before sending the product back.

Thank you for shopping with Prestige Gadgets.